Privacy Policy
Effective Date: August 20, 2025
1. Introduction
At Success for Life, LLC (dba Navigator Launchpad and HiWay To Success), we respect your privacy and are deeply committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure data when you interact with our chatbot app—powered by ChatGPT, Voiceflow, RetellAI and Airtable.
2. What Information We Collect
A. Information You Provide
Account & Contact Info: Name, email, credentials, payment details when you register or subscribe—mirroring OpenAI’s account-related practices.
User-Generated Content: Chat prompts, messages, files, audio or other content you submit—just like OpenAI's scope of content collection.
Communications: Emails or messages with us, including inquiries, feedback, or support interactions.
B. Technical & Usage Data
Log Data: IP addresses, browser/device type, access timestamps, user interaction logs.
Usage & Device Data: Features used, session data, device identifiers, timezone, locale—consistent with OpenAI and Airtable practices.
Location Info: General location via IP; may also include more precise GPS-based info if enabled.
Cookies & Similar Tech: To enhance usability, maintain preferences, and support analytics—again, aligned with OpenAI and Airtable’s cookie usage.
3. How We Use Your Information
Service Delivery & Personalization: To enable account setup, chatbot interactions, support, and personalized experiences—rooted in OpenAI’s framework.
Analytics & Improvement: Analyze usage, improve reliability and features; this follows Airtable’s and Voiceflow’s data‑driven optimization practices.
Security & Compliance: Protect services from abuse, detect anomalies, and comply with legal obligations—this echoes both OpenAI and Airtable standards.
Communications: Send updates, newsletters, billing info—and if you choose, promotional materials—similar to Airtable’s marketing outreach approach.
4. Disclosure of Information
We may share your data as follows:
Service Providers: With our partners (like OpenAI, Voiceflow, Airtable) to deliver core functionality—akin to Airtable’s disclosure model.
Legal Requirements: When required by law or regulatory process, we’ll comply, aligning with Voiceflow’s explicit rights disclosure.
Business Transfers: In events like mergers or acquisitions, we may transfer data—with assurances of continued protection.
5. Retention & Deletion
Duration: We retain your data only as long as necessary for the purposes stated—reflecting Airtable’s retention considerations.
Deletion: You may request deletion or de‑identification of your data. Some content (like revision history or backups) may persist temporarily—paralleling Airtable’s revision policies.
6. Data Subject Rights (GDPR, CCPA, etc.)
Depending on your location, you may have rights such as:
Access, rectify, delete, restrict processing, portability, objection, and withdrawal of consent—consistent with Voiceflow’s GDPR commitments and Airtable’s rights disclosures.
California-specific rights under CCPA/CPRA—including rights regarding sensitive personal information and the right to opt‑out of certain disclosures—mirroring Airtable’s practices.
7. Children's Privacy
Our services are not intended for individuals under 13 (Voiceflow) or under 16 (Airtable)—we don’t knowingly collect from minors. If you suspect minors have submitted data, please contact us for removal.
8. Security Measures
We protect data through a robust program similar to Airtable’s and Voiceflow’s compliance protocols:
Encryption: SSL/TLS in transit, AES-256 at rest—based on Airtable’s security standards.
Certification & Controls: We align with industry standards like ISO, SOC 2—we’re inspired by Voiceflow’s SOC‑2 and ISO compliance, and Airtable’s ISO/SOC frameworks.
Access Controls & Monitoring: We limit and monitor internal access diligently, following Airtable's internal safeguards insights.
9. Third-Party Processing & Data Transfers
Data may be processed across borders; where necessary, we maintain appropriate legal safeguards (e.g., Standard Contractual Clauses)—paralleling Airtable’s handling of EU transfers.
10. Changes to This Policy
We may update this policy occasionally. If changes are significant, we’ll notify you via email or a prominent notice—mirroring practices of both Voiceflow and Airtable.
11. Resources
Privacy Policies of our service providers are incorporated and listed here for your reference:
ChatGPT- https://openai.com/policies/row-privacy-policy/
AirTable- https://www.airtable.com/company/privacy
ReTell AI- https://www.retellai.com/legal/privacy-policy
VoiceFlow- https://www.voiceflow.com/privacy
12. Disclaimer
Navigator LaunchPad and CoachJeff AI are designed to provide general information, coaching support, and educational insights related to business and personal development. While inspired by the coaching practices of Jeff Mays, this platform is powered by artificial intelligence and may generate responses that extend beyond its intended scope.
CoachJeff AI is not a licensed professional and does not provide legal, financial, medical, health, or other regulated advice. Any information generated by the system should be considered for general purposes only and not as a substitute for professional consultation in those fields.
Users remain solely responsible for evaluating the accuracy and applicability of any information provided. Success for Life, LLC, its affiliates, and representatives shall not be held liable for any decisions, actions, or outcomes resulting from reliance on AI-generated content.
By using Navigator LaunchPad, you acknowledge and accept these limitations.
13. How to Contact Us
Questions, requests, or feedback? Email us at: [email protected]